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Digital Deployment Specialist

City of London, England IT & Digital Solutions Full Time

Job description


As a person, you are passionate about the possibilities of Digital to delight and inspire countries to rapidly adopt new Digital products. You appreciate the mix of strategic thinking and turning developments into deployments. To keep learning, forget the obsolete, work agile and being open to the change motivates you. Furthermore, you get energized by working both independently, interdependently and cross-functionally. Last but not least, you share and live the IKEA culture and values. To be successful in this role you have proven advanced skills in communication and implementation of change processes through leveraging known process models and tools, as well as a minimum of 3 years of experience of agile working set-up, and working as part of an agile team. You have experience in organizing and consolidating communication plan and material from cross-functional teams, and in driving change across multi-functional teams across different geographies. Furthermore, you possess extensive experience in organizing and conducting training to enable process changes along with experience of working with iterative, agile product development and deployment teams, including key events and artifacts. In addition, you are experienced in handling complex environments with multiple products launches happening across different countries simultaneously, and preferably you thrive in managing and delivering complex change processes/products. You have knowledge in the following areas: • broad understanding of how to set up and manage a successful release and rollout of digital products together with relevant stakeholders • •in-depth knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA culture & Values • •deep understanding of how to set up and manage a successful release and rollout of digital products together with relevant stakeholders • •good understanding of change management techniques and digital transformation practices • •some knowledge of planning management and building integrated and structured frameworks We believe that you have proven the ability to manage and execute a successful rollout of Digital products and deliver results, and the ability to deliver in times of change and uncertainty with the business goals, customers and co-workers in focus. You have strong interpersonal skills with the ability to build trustful relationships with stakeholders of different seniority levels across the organisation and across countries. You are appreciated for the structured mindset, ability to perceive the larger picture along with the underlying details, strong strategic communication, change management skills, and strong presentation and facilitation skills. You hold the ability to understand the complexity of the IKEA business and the role of technology as an integrated part of the business is in your scope.


As a Digital Deployment Specialist, you will ensure that change, communication, and training material is prepared and executed for each product launch in the country in accordance with the defined work packages provided by Central Group Digital Product teams. You will also work closely with Digital Deployment Leader from the Digital Deployment support team to ensure successful execution of work packages and product deployment and you will provide country feedback on communication and training material. You will: •finalize and localize content and target audience for different communication waves •implement new structures, ways of working, toolsets and technologies that support the future Digital strategy •identify and drive the people and process change mgmt. initiatives •execute work packages — Conduct training, implement process and people changes •provide feedback on communication and learning the material to Central Group Digital deployment support team •outline the communication plan required for the launch and ensure the readiness of material required by working closely with P&C counterparts •ensure successful execution of work packages by working closely with the Central Group Digital Deployment leader •ensure successful implementation of the communication and learning work packages according to the plan by working closely with the Digital Deployment Specialist in other relevant countries •inform Digital Portfolio and Deployment Leader of any issues/challenges to the execution of a work package for a launch in the country •transfer knowledge gained from Central Group Digital deployment support team to teams from subsequent countries •work across initiatives within Ingka Group, contributing to a successful Digital product deployment that drives IKEA business results In this role, you will report to the Digital Portfolio and Deployment Leader. Supporting Digital project leaders to deploy new digital products in the UK and Ireland.


To be the local business partner responsible for Digital, while working as a seamless part of the global Ingka Group Digital organization. Ensure IKEA Digital products and platforms are delivered with excellence to meet the needs of customers and co-workers in order to enhance the whole IKEA shopping experience. To secure effective Information Technology (IT) that supports IKEA business processes by maintaining, developing and supporting reliable, robust and efficient Digital products and platforms. Country Group Digital contributes to the growth of IKEA and improves the customer´s life at home. Country Digital also works together with all functions to ensure co-workers have the Digital tools and capabilities they need to do their best work. Ensure Digital deployments are done with excellence and in coordination with Central Group Digital (Central) and all other country functions.


For internal applications please submit your Talent Profile. Only successfully shortlisted candidates will be contacted. No agency support.