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<IKEA Japan> Innovation & Co-Creation Manager*

Chiba Business Development Full Time

Job description


- Enable and support in market innovation capability building by leveraging our (DNS) framework and orchestrating collaborations between your local market functions and IKEA Group global functions. - Activate and support broad participation of local coworkers and customers in our global co-creation movement (digital and physical interactions). - Help solve the most complex problems with a creative approach and agile skills. See the big picture, proactively listen, connect the dots and synthesize problems into opportunities and solutions for the many. Be the market level creative leader in developing and deploying innovative IKEA customer touch points that align with the IKEA vision, the business idea, our human resource idea and the IKEA Group (Ingka) innovation strategy. - To lead by example, inspiring and influencing (often without authority) in order to encourage a pro-active innovation mindset across the country organisation. *Key previous experience and skills needed; • Previous experience/training running innovation processes and deploy solutions. Backgrounds in areas such as; service design, interaction design, industrial design etc. • Successful experience (+5 years) leading multidisciplinary design and innovation programs and projects. • Experience (+5 years) of working in a commercial role in a large ideally global organisation. • Proven record of successful leadership in a people and customer-centric organisation. • Strong orientation to a culture of performance - exceeding the expectations. • Leadership experience in changing and or complex environments. • Ability to prioritise activities and orchestrate teams and resources for efficiency and effectiveness. • Ability to engage and inspire stakeholders to build value for our business and customers. • Ability to clearly envision and communicate a preferred and desirable future scenarios. • Ability to communicate confidently and clearly in English, local language (Japanese) is preferred.


• Overall responsible for the market integration and implementation of the IKEA Group (Ingka) level innovation strategy by supporting and translating the deployment of innovative solutions in the local market. • Overall responsible for the integration and implementation of the co-creation movement in the market and the adoption of new methods, digital tools and ways of working. • Secure consistent and relevant customer experiences through a multichannel approach by ensuring that the organisation is always connected, informed and empowered to tap into customer motivations. • Work around constraints and barriers with a “how might we” mindset to package possible solutions and help visualize a relevant future for the market’s customer needs. • Be always updated on macro-trends, creating a strong network with internal and external stakeholders in order to confidently identify and develop effective future-proof and people and planet positive solutions. • Lead and encourage innovation activities by removing barriers, simplifying the burden of complexity, and amplifying best practices that embrace change and new opportunities. • Live the IKEA values through a balance between a diplomatic and rebellious approach that inspires creative problem solving, and empowers co-workers to pursue extraordinary achievements. • Lead and develop members of the Innovation and Co-creation team and/or project resources. • Identify, benchmark and leverage local talent and resources to support and deliver on our mission. • Lead the planning and orchestration of dependencies that will enable the country organisation to deploy innovative solutions for the many. • Be a pro-active and engaged IKEA spokesperson, influential brand ambassador, and change agent that promotes an innovation mindset, new ways of working and the adoption of creative new solutions.


To support the deployment of innovative multichannel IKEA retailing solutions that meet the evolving needs, wants and desires of our co-workers and customers, the many people. This is done through a learning by doing mindset, by being aware of global trends, and by acting swiftly to address local needs. To succeed, the function must activate constant engagement with fellow co-workers and customers in order to identify insights, methods and new ways of working that strengthen our competitiveness and empower us to reach our objectives: • Make IKEA affordable for people who cannot afford IKEA today. • Reach and interact with many more of the many people, where they are. • Create a positive impact for people, society and the planet.