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Recovery Co-Worker; Part-Time 12-<20 hours per week

Calgary, Alberta Sustainability Part Time

Job description


• Good at creating satisfied customers. • Confident in approaching and talking to people in a polite and friendly manner. • Enthusiastic and able to work with others in a team. • Business-minded and result-driven with a customer focus. • Experience of working in a customer- and commercial-oriented business. • Interest in people’s everyday life at home and home furnishing • Open to change/highly flexibility. Ability to take personal initiatives. Excellent attention to detail. • Ability to prioritise and organise your own work to make efficient use of the time available • Good communication and problem solving skills • Strong knowledge of computer programs • Experience working with small hand tools (electric powered drills, screwdrivers, etc.) • Ability to lift 50 lbs. (24kg) • The IKEA values truly reflect personal values. • Interested in home furnishing, people's life at home, and the IKEA product range. • Experience of working in a retail and/or operations role. Ability to communicate confidently and clearly in English. • I enjoy working in a fast-paced and future-oriented environment. • I am hungry for knowledge and want to increase my skills and learning, using this to benefit IKEA and grow personally. • Experience of working in a customer-focused service industry. (Preferred) • Experience of working in a fast-paced environment. (Preferred) • Availability to work days, evenings, weekends, and Statutory Holidays.


• Ensure a positive shopping experience by greeting customers, being visible and available at all times and managing first contact resolution. • Ensure accurate inspection and confirmation of all returned products, sending them to the appropriate departments. • Inspect, build and price merchandise for sale in As- Is following the Recovery guidelines and clearly mark all As-Is products. • Your goal is to repackage as much product to return to store inventory/sales floor as possible. • Maintain the Recovery areas ensuring we are always operating at IKEA standards. • Inspect returned products for damages or missing hardware or pieces and determine destination for products: Back To Stock, As-Is, spare parts, trash, etc. • Replace, repackage and inventory hardware and spare part pieces by using parts inventory • Keep accurate record of the returns • Build and price merchandise for AS-IS according to guidelines • Ensure an organized, safe environment in the recovery area, AS-IS room and builder’s room • Work with other departments to increase overall store productivity • Assist customers in the AS IS sales area as needed • Utilize knowledge of the computer systems to maintain proper inventory and provide better product information to co-workers and customers • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers • Assume responsibility for other tasks and projects as they occur


We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!