JOB TITLE / FUNCTION: IKEA Food Coworker, Swedish Food Market & Bistro REPORTS TO: Commercial SFM & Bistro Manager
About the Job
I strive towards making people smile while providing irresistiblefood offers in our Swedish Food Market and Bistro and create a welcomingatmosphere that gives our customers a good reasontoreturn. I focus on ourcustomersand seek(and act on) feedback.
Provide friendly, helpful and efficient service to each customer and follow IKEA’s 8 Steps (guidelines) to Good Food Service.
I strive towards making people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return. I focus on our customers and seek (and act on) feedback.
Perform department specific routines to ensure the cash area, condiment table, dining room & all other customer areas are maintained to IKEA standard.
Advise customers about the menu, food product content and the services available in the Restaurant and throughout the store.
Follow proper cash handling procedures as outlined in the IKEA Risk Manual.
Ensure your uniform is clean, neat and meets both IKEA and the Health/Safety guidelines.
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers.
Assume responsibility for other tasks and projects as they occur.
I help and support colleagues when needed and I share my knowledge with them and encourage them to do the same.
I value my colleagues’ ways of working and I learn from those who work differently to me.
I take an active role in my team and co-operate when appropriate with colleagues in other area of the store.
I keep myself informed so that I can perform effectively.
I complywithand follow internal rules, policies and dailyoperational routinesregarding issues such as quality, food safetyand stockfiguresassetby my manager.
I am responsible for my own development and look to my manager to support me in my development.
I comply with and follow internal rules, policies and daily operational routines regarding issues like quality, food safety and stock figures as set by my manager.
Safety is a top priority and I and take action and raise and discuss concerns with a manager as needed.
I ensure any food incident, or potential incident, is reported and I inform the duty manager.
Previous service environment experience, ideally sales or hospitality is preferred;
Ability to work efficiently and effectively in a fast-paced environment;
I am hungry for knowledge and want to increase my skills and learning, using this to benefit IKEA and grow personally;
I am motivated and inspired by the IKEA values;
I am sales-driven and passionate about food and people;
I am service-minded and always keep the customer in focus;
I am driven to meet and exceed my goals;
I am enthusiastic about working with others in a team;
I am curious and eager to learn more in order to grow both the business and as a person. I share my knowledge with other colleagues;
I enjoy working in a vibrant retail environment;
I am flexible and open to change;
I am interested in people’s everyday life at home and in home furnishings;
Ability to prioritise and organise own work to make efficient use of time available;
Proactive and courteous customer approach;
Good communication skills;
Willingness to share your knowledge and learning;
Interest in culinary or food service industry;
Ability to lift 50 lbs. (22.7 kg);
Please note that our cash-handling co-workers are required to be of age of majority;
Availability to work days, evenings, weekends, and statutory holidays.
Growing Together IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
We Hire Straightforward, Down-To-Earth People IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is "because of the people".
Egos Parked At the Door We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job.