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Recovery Co-worker (Part-time)

Burlington, Ontario Quality & Lean Part Time

Job description

Your Mission:
  • Contribute to the store’s bottom line by providing an outlet for returned, damaged, displayed, and discontinued merchandise to strengthen IKEA’s position as the best home furnishing store.
Your Goals:
  • Build IKEA furniture in Recovery room.
  • Responsible for parting pieces for parts library.
  • Responsible for recycling product.
  • Ensure accurate inspection and confirmation of all returned products, sending them to the appropriate departments.
  • Your goal is to repackage as much product to return to store inventory/sales floor as possible.
  • Ensure a positive shopping experience by greeting customers, being visible and available at all times and managing first contact resolution.
  • Inspect, build and price merchandise for sale in AS-IS following the Recovery guidelines and clearly marking all products as AS-IS.
  • Performing department specific duties (Basic Actions) in the Recovery areas ensuring we are always operating at IKEA Commercial Review standards.
  • Ensure an organized, safe environment in the recovery area, AS-IS room and builder’s room.
  • Work with other departments to increase overall store productivity.
  • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers.
  • Assume responsibility for other tasks and projects as they occur.
You Have:
  • Customer service skills.
  • Detail oriented and good organizational skills.
  • Self motivated.
  • Ability to work with minimal supervision.
  • Ability to troubleshoot and repair minor damages.
  • Basic computer knowledge.
  • Good communication and problem solving skills.
  • Interest in home furnishings and furniture building skills.
  • Ability to lift 50 lbs. (22.7kg)/physically fit.
Your Workplace:
  • High volume, fast-paced retail environment.
  • Hours of work include Weekdays, Evenings, Saturday, Sunday, and Statutory holidays; must have full evening and weekend availability.
Your Business Partners:
  • Reports to: Recovery Manger and Team Leader.
GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.