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Digital Deployment Specialist

Burlington, Ontario IT & Digital Solutions Full Time

Job description


As a person you are passionate about the possibilities of Digital to delight and inspire countries to rapidly adopt new Digital products. You appreciate the mix of strategic thinking and turning developments into deployments. To keep learning, forget the obsolete, work Agile and being open to the change motivates you. Furthermore, you get energized by working both independently, interdependently and cross functionally. Finally, you share and live the IKEA culture and values. To be successful in this role •you have proven advanced skills in communication and implementation of change processes through leveraging known process models and tools, •you have minimum of 3 years of experience of agile working set-up and working as part of an agile team. •You have experience in organising and consolidating communication plan and material from cross-functional teams, and in driving change across multi-functional teams across different geographies. • you possess extensive experience in organising and conducting trainings to enable process changes along with experience of working with iterative, agile product development and deployment teams, including key events and artefacts. • you are experienced in handling complex environments with multiple product launches happening across different countries simultaneously, and preferably you thrive in managing and delivering complex change processes/products. You have knowledge in following areas: •broad understanding of how to set up and manage a successful release and rollout of digital products together with relevant stakeholders •in-depth knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA culture & Values •deep understanding of how to set up and manage a successful release and rollout of digital products together with relevant stakeholders •good understanding of change management techniques and digital transformation practices •some knowledge of planning management and building integrated and structured framework


As a Digital Deployment Specialist, you will ensure that change, communication and training material is prepared and executed for each product launch in the country in accordance to the defined work packages provided by Central Group Digital Product teams. You will also work closely with Digital Deployment Leader from the Digital Deployment support team to ensure successful execution of work packages and product deployment and you will provide country feedback on communication and training material. You will: • finalize and localize content and target audience for different communication waves • implement new structures, ways of working, toolsets and technologies that support the future Digital strategy • identify and drive the people and process change mgmt. initiatives • execute work packages — Conduct training, implement process and people changes • provide feedback on communication and learning material to Central Group Digital deployment support team • outline the communication plan required for the launch and ensure readiness of material required by working closely with P&C counterparts • ensure successful execution of work packages by working closely with the Central Group Digital Deployment leader • ensure successful implementation of the communication and learning work packages according to plan by working closely with the Digital Deployment Specialist in other relevant countries • inform Digital Portfolio and Deployment Leader of any issues/challenges to execution of a work package for a launch in the country • transfer knowledge gained from Central Group Digital deployment support team to teams from subsequent countries • work across initiatives within Ingka Group, contributing to a successful Digital product deployment that drives IKEA business results In this role you will report to the Digital Portfolio and Deployment Leader. No relocation support offered. If you have job specific questions, please contact This role is in Burlington, Ontario We welcome your application!


We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.