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Warehouse Management System Coordinator- Burbank

Burbank, California Logistics & Supply Chain Full Time

Job description

WHY WE WILL LOVE YOU

• University degree (Economics, Logistics, Supply Chain Management) or proven performance in logistics/commercial/supply chain management • 2-4 years working experience in a management position (preferable in distribution, retail, logistics or similar) • Proven successful leadership in delivering both business result and people development • Retail/home furnishing/supply chain/customer service experience and interest • Experience in working in a matrix organization • Successfully lead projects or processes on country/market/national level • Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem solving experience • Fluent in English both written and verbal

WHAT YOU'LL BE DOING DAY TO DAY

• Accountable for development, coordination, support and securing a common approach for all WMS related tasks and responsibilities • Accountable for defining and follow up the action plan to reach global/local WMS goals • Accountable for follow up and benchmark the WMS KPIs (Service Level Agreement) • Accountable for System deployments (implementation of system developments and set-up in agreement with operations) • Accountable for providing support to operations on system set-up and system usage • Responsible to implement and coordinate level 0 support (WMS Super User) for WMS systems and secure resources for WMS related forums • Coordination of critical WMS related issues with service owner or IT Service Desk • Responsible to provide the input for the WMS budget process • Secure the support for global development projects, support the group and market and unit BP activities • Accountable for developing the needed competencies within WMS Superusers to secure success through the development and implementation of training programs at all our Logistics units

TOGETHER AS A TEAM

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

• Number of Positions: 1 • Travel to be determined