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Operations Analyst (Cluster Level)

Bengaluru, Karnataka Real Estate & Leasing Full Time

Job description


• General knowledge of how to profile, model, analyse and report on all data, cross-channel, to gain insights for business purposes and decision making. • Good knowledge and understanding of KPI's used for success measures for own function and business. • General knowledge of how to plan, organise and manage costs and expenditures for a business or organisation. • Good knowledge about the recording process of financial transactions, including purchases, sales, receipts and payments by an individual or an organization or corporation. • Good knowledge of the Ingka business navigation processes. • Good understanding of the investment calculation principles within Ingka. • Basic knowledge how to develop and maintain IT solutions to be used for project management and FM operations • Good knowledge of IKEA business tools, processes & cycles • Good knowledge of the IKEA Concept, IKEA Brand identity and the IKEA Culture & Values. MOTIVATION: • Enjoys maintaining and creating processes, tools and guidelines in a complex environment • Motivated by new solutions with a passion for doing business, always keeping sustainability in mind • Energised by leading business and people together. • Motivated by sharing and living the IKEA culture and values. • Motivated by taking leadership for own tasks and area of responsibility. CAPABILITIES: • Driving for results: Accomplishes goals, completes tasks, and achieves results. • Processing information: Gathers, organises, and analyses digital and other sources of information in an objective manner. • Applying financial insight: Applies financial knowledge to achieve organisational goals and objectives. • Rule compliance: Adheres to directions, policies, and/or legal guidelines. • Relationship building: Develops virtual and other collaborative relationships to facilitate current and future objectives. LEADERSHIP CAPABILITIES: • Build Strong Relationships Collaborate & Co-create Create customer value • Lead with IKEA Values • Inspire & Clarify • Unleash Entrepreneurs PREVIOUS EXPERIECNE AND SKILLS: • 1-3 years experience of Business navigation; Project Management • University degree in engineering, finance, business or equivalent • Ability to communicate confidently and clearly in English • High level of proficiency in Microsoft Office applications.


• Develop local procedures based on global routines, Standard Operating Procedures and Ways of Working and promote lean, simple and effective ways of working as well as describing, aligning and harmonizing processes and working methods connected to the Real Estate scope. • Provide business owners with accurate budgets for Real Estate investment projects, reinvestment projects and Facility Management scope. • Provide cost analysis in order to keep to budget and steer and improve the business. • Implement and secure the usage of relevant tools within the Real Estate Business. • Follow up goal achievements and development of the business. • Provide Cluster Real Estate and Group Real Estate with accurate and timely key figures and performance indicators to support the goal-setting process. • Train Cluster Real Estate team to understand how to use key figures and performance indicators, and administrative procedures to improve the business. • Identify business improvement potential and detecting business risks and propose-needed action • Provide support to the Real Estate functions to secure compliance with relevant rules and guidelines.


As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Ingka real estate portfolio. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business. PURPOSE OF JOB: Support the Ingka Real Estate cluster organization towards optimal business performance. Identify business improvement potential, sharing best practice and sharing performance analysis. Be a proactive business partner to the Real Estate cluster organization in strategic as well as operational development, closely connected to the business and contributing to a better performance of the business and ultimately to the customer experience.