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Team Manager Sales (fulltime)

Barendrecht, South Holland Sales & Commercial Full Time

Job description


Are you the person who can lead and inspire a team to optimize store sales and profitability through your knowledge of sales, local market conditions and the needs of customers? Then this is your chance to play an exciting part in our IKEA Store!

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our values. These values are the foundation of our work and our inclusive, open and honest culture.

Working at IKEA means that you are part of an inspiring, fun and fast-paced, Omni channel environment. We’re the world’s largest home furnishing retailer, with 139,000 co-workers and operations in 44 countries, but we value working in a non-bureaucratic way. At IKEA we appreciate people who share their ideas of how we can do things better, share an entrepreneurial spirit, and love to roll up their sleeves to make IKEA an even better place to work.

• Optimize sales and profitability by encouraging your team to take fast action on commercial opportunities and act on customer feedback, competition, supply and performance analyses;
• Coach, inspire and motivate your 10-15 co-workers. This in order for them to manage their teams in line with the HR concept. Provide strong leadership to your team by your own example;
• Provide a consistent, seamless and positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?";
• Ensure you have the right co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy;
• Create an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues and develop co-workers by agreeing clear goals and expectations, and conducting follow-ups;
• Actively promote and use the IKEA sales and communication channels with your team and secure these are used in the best and most commercial way for the different customers in order that they feel inspired to visit the store more often and buy more;
• Monitor local market and competition to ensure local relevance throughout all sales channels and thereby maximizing the department's sales potential;
• Optimize sales steering for your commercial area and thereby maximizing sales and gross margin;
• Collaborate within the commercial team (Sales/Logistics/Communication & Interior Design) to implement the commercial calendar activities to support commerciality and vitality in the store;
• Develop and take ownership for the implementation of the Sales actions of the annual store action plan;
• Steer your commercial area within the agreed budget and encourage the team to work in a lean, simple and cost-conscious way, using and sharing good examples;
• Inspire and enable customers to live a more sustainable life at home by promoting sustainable home furnishing solutions;
• Ensure that all co-workers in the Sales team understand the IKEA concept and guidelines and how this impacts on their specific roles.

• You are passionate about home furnishing and you know how to optimize the IKEA shopping experience, to secure customer experience and increase sales;
• You have a Bachelor’s degree or equivalent;
• You have at least 2 years of experience of working in a commercial environment, with previous managerial experience of leading others;
• You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach;
• You have experience of setting and implementing action plans and budgets, and following up goals;
• You are a quick learner who is easily able to adapt to changing demands and have experience of actively selling by means of understanding customers and their needs;
• You have strong leadership and communication skills and can lead and inspire a big team;
• You have the motivation and drive to make people perform, deliver, learn and develop through a strong sense of togetherness;
• In a constantly changing environment you continually seek new opportunities to improve the way we work and you are eager to develop further with us;
•You are fluent in both written and spoken English;
•You are flexible in terms of location and mobility;
•You are very flexible and willing to work weekends, public holidays and during school holidays.

You will receive a competitive salary and benefits, dependent on education and experience. IKEA also offers good secondary benefits, such as a personal pension fund.

IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

Do you recognize yourself in all of the above? Than we are looking forward to receiving your CV and cover letter.
Please note that an (online) assessment will be part of the recruitment process.

To discover what drives IKEA colleagues and how a day on the work floor can look like: Wat is jouw UPPDRAG?

- An integrity check with the alert register of the Stichting Fraude Aanpak Detailhandel (foundation for combating fraud in the retail sector) forms part of the application procedure.
- We reserve the right to close the vacancy before the closing date mentioned or to prolong it.