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Easy Buying Manager, IKEA România, Băneasa Store

Băneasa, București Customer Relations Full Time

Job description

Easy Buying Manager
for IKEA România, Băneasa store

Do you put a satisfied customer on the first place? Do you have a talent for seeing new solutions? Are you a calm person with brisk thinking?
What can you expect to do as an Easy Buying Manager?

Secure an easy buying process to achieve customers‘ repeat visit and support a customer focused culture and approach throughout the whole store.
Support mechanical sales process.
Ensure a positive shopping experience through an operational excellence.
Provide a fast and efficient after-sales service.
Lead and manage an Easy Buying team (goods handout, exchange & return coworkers, click&collect operation).
Cooperate with other functions in the store to secure smooth goods handout and after sales processes.
Ensure efficient and cost – effective execution of the IKEA exchanges and returns policy and a customer – friendly handling of complains.

An ideal Easy Buying Manager:

is a great example of IKEA values,
pays attention to details,
has good analytical skills,
has brisk thinking and is able to make quick decisions,
is good at communication in Romanian and English.

You will like this job because you:

love IKEA culture and values,
are excellent at finding solutions,
are customer focused,
welcome new opportunities and challenges,
enjoy working with others in fast-paced retail environment.
GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.