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Product Owner – Store Systems (Planning, Warehouse & Inventory Management, POS)

Amsterdam, North Holland - Explore location IT & Digital Solutions Full Time

Job description


We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer. You enjoy a real challenge, in an environment where everything is changing. We want you to join our journey to become a fully digital busines.

Our ideal product owner has managed complex products or large-scale platforms and is obsessed with solving for user needs
• They are very technical, able to put themselves in the shoes of both our developers and end users, but also have an extreme attention to detail and user experiences.
• They operate well in close partnership with their engineering teams, as well as drive initially ambiguously defined projects across the broader company.
• They have a passion for working agile and can think abstractly to incorporate taking in wider elements than their own area or product.
• They thrive in navigating complex organisations, with multiple stakeholders in many countries

We are looking for a background or strong interest in managing Retail environments and creating platforms that form a core part of a Retail Operations chain, serving millions of IKEA customers every day.


Are you a passionate customer-focused product owner, who gets a kick out of creating, building and deploying products rapidly that make a meaningful difference?

We are looking for individuals who can become a trusted partner for technical and business focused stakeholders. We have a huge vision to deliver and we are looking for someone who can come into the role, establish themselves rapidly and start building new products to augment and replace multiple processes & systems.

Your Will:

• Have responsibility over a large part of our in-store operations system estate, which is undergoing a sizable strategic change.
• Maximize the business results and customer value resulting from the development and deployment of digital products by making trade-off decisions as needed
• Support the Product Manager in developing the product roadmap
• Ensure you have a good understanding of the product roadmap and vision as defined by the Product Manager to inform the creation and prioritization of the backlog
• Actively manage the digital product backlog including clearly expressing product backlog items and prioritizing items based on business goals and optimization of work in the agile team
• Involvement in sprint planning meetings to help provide clarity and elaborate features and user stories to help the team better understand the requirements and how success will be measured
• Define and deliver acceptance criteria and the ���Definition of Done’ working collaboratively with the rest of the team
• Work in-depth with our customers to understand and qualify their needs and requirements, ensuring they are included and integrated into the product as needed
• Act as a subject matter expert for other Product teams, providing insight, context and additional information as needed to help understanding of what is required of the systems and capabilities.
• Working collaboratively with other Product Owners & Managers across INGKA Digital to refine the backlog and identify cross dependencies
• Work cross-functionally to ensure that the agile team has what it needs and remove blockers that prevent the agile team to maximize the delivery of digital products
• Work across initiatives within IKEA Group, contributing to a successful combined digital product deployments

We’re looking for candidates with the following background:
• Strong Stakeholder Managers, whom have experience working in complex and/or international organisations
• Proven Product Owner experience, owning developing and deploying software products in an agile environment
• Approaches product management from a view of the customer/user and is motivated by the chance to improve the experiences of our customers
• Experience of Retail either eCommerce/Physical or in Supply Chain/Fulfillment activities is not essential but a big plus
• Experience of POS, Warehouse Management, Inventory Management & Supply Chain Management systems is also a big plus
• Has experience launching digital products across multiple countries with high stakeholder influence and multi-national complexities
• Experience with Agile Product Management Tools & Processes (JIRA, MIRO, Confluence, Roadmunk etc)
• Experience of working with iterative, agile product development and deployment teams, including key events and objects.
• Ability to build strong and meaningful interpersonal relationships. Enabling you to collaborate with and advise stakeholders. Experience within a large multi-national organization is desired.
• Fluency in English is a must

This role is for an indefinite contract and is located in Amsterdam.


At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.


You might have some questions about the position of Digital Rollout and Planning Leader or the recruitment process and that's a good thing! If you have job specific questions please contact

If you have questions regarding the recruitment process or other practicalities, please get in touch with Catharina Platoff recruiter at
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible.

We like to kindly ask you to expect some delays in response to your application, due to the Christmas and New Year Holidays