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Product Specialist - WebSphere eXtreme Scale, Group Digital, INGKA Group

Älmhult, Kronoberg IT & Digital Solutions Full Time

Job description


The curiosity for the yet unknown and the strong passion for technology motivate you to continuously keep learning and letting go of the obsolete, and you enjoy sharing your knowledge and experiences with others to help them grow and develop alongside you. You’re a customer centric doer who always look for opportunities to automate and cut waste in order to increase efficiency, accuracy, and reliability when- and wherever possible. You strongly share and live the IKEA values. You have a senior technical background and proven experience in operations, maintenance, and solution design of the IBM WebSphere eXtreme Scale product, preferably in a large website delivery context. You’re also confident in the following areas: · Lifecycle Management · Stakeholder Management · Data security regulatory compliance, such as GDPR and PCI-DSS. · Leading, directing and empowering team members without formal management authority. · Agile ways of working, DevOps, Automation, CI/CD, Cloud infrastructure, Technical standards and platforms. Should you happen to also have proven experience in IBM DataPower API Gateway it’s potentially a huge advantage


With more than 2 billion visits per year, is already today one of the largest retail websites in the world. The Web & Mobile Infrastructure Operations team, responsible for keeping the lights on for this massive site is operating right from the very heart of IKEA – Älmhult, Sweden! Despite the small size and location of this unique little town, the team has a very international atmosphere with co-workers originating from Sweden, Ireland, Iceland, India and Hungary. Since the Internet is always evolving, we too need to be in constant change to ensure that new functionality and security measures are always in the factory ready to be deployed into our Internet platforms and A Product Specialist at Service Operations supports Infrastructure Managers by continuously delivering secure and up-to-date technical standards, and provides deep technology specific competence in both consumer advisory and support situations. You will among other things: · be responsible for the lifecycle management of the WebSphere eXtreme Scale product. · serve as subject matter expert for team members and other co-workers, providing insights, context and additional information as needed to help understanding of what is required. · support service level fulfilment work with technology specific competence when the situation requires so (eg, incident resolution, root cause investigation and service failure analysis, educate support team staff as and when needed etc.) · support the Infrastructure Manager in tactical decision making based on data-driven insights. · ensure sufficient monitoring capabilities for your technology delivery · regularly meet with representatives from platforms and applications consuming your technical standard to understand their needs, inform about necessary lifecycle management activities, and maintain a good relationship. In this role you will report to the Infrastructure Manager. This role is located in Älmhult, Sweden.

We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.


Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates. So do not delay, please send us your application in English today. If you have any question regarding the positions please do not hesitate to contact Unit Manager, Mats Johansson at +46 732321705. If you have any questions about the actual recruitment process please contact Hamid Alamin , at +46 729683501. Welcome with your application!