Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks. In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users. We enable IKEA people in the value chain by developing new ways of working supported by processes, methods, tools and services. Our way forward is to be a modern and optimistic brand and work together to fulfil the IKEA vision: To create a better everyday life for the many people.
IKEA Culture & Learning is one of the units within Inter IKEA Systems B.V. We have the exciting global assignment: to strengthen the IKEA culture and enable IKEA people to develop their competence to meet customer and business needs. We contribute to strengthen the IKEA brand and increase customer satisfaction by enabling the development of competent and confident co-workers.
Culture & Learning Experience Lead
You believe in people and that competence is a true business enabler. We believe in you! Come work with us to enable more competent and confident IKEA co-workers.
About the role
As a Culture & Learning Experience Lead you are responsible for an excellent experience for the Culture & Learning Offer across the value chain. You ensure that IKEA Culture & Learning solutions create business impact and are being perceived as highly inspirational and engaging learning experiences. What’s more, you:
Develop and sustain a strong competence base of facilitators, trainers and coaches together with partners across the IKEA value chain.
Evaluate digital and physical learning experiences, gather insights and draw conclusions for future improvements.
Secure that the latest versions of all learning materials and other equipment is used in all training sessions.
Support learning centres, planners, controllers and facilitators in all necessary activities to plan, prepare, execute and follow up according to the defined processes and standards.
Identify, recruit and on-board future facilitators.
Lead, coach and support facilitators and further develop their competence.
Contribute in the Develop Culture & Learning solution process with knowledge about needed infrastructure, together with the Knowledge Lead and the IKEA Culture & Learning Planners.
Keep up to date through people in the everyday reality of IKEA and the world around us.
As our ideal candidate, you are experienced in leadership development and curious about leadership in a new era. You are thrilled to be a part of other people’s development and to learn and unlearn in the company of IKEA colleagues. Furthermore, you lead business and people together with a deep belief that our culture and values together with competence development drives business results.
What more are we looking to find in you?
A Bachelor’s or Master’s degree in Business Administration, Human Resources Management or a similar education, or a minimum of 5 years’ experience in an international business environment.
Experience from creating and delivering learning experiences close to the business.
An in-depth understanding and experience of IKEA business throughout the value chain, and the prerequisites for business success.
Access to and experience from developing a broad and active network of IKEA facilitators, coaches and mentors.
Strong ability to organise complex solutions that run across different businesses and organisations.
Knowledge of the IKEA Strategies, IKEA people approaches and an understanding of the IKEA strategic landscape and how to integrate that into IKEA Culture & Learning experiences for different target groups.
Strong facilitation skills and the ability to facilitate business dialogues through co-creation in both physical and digital settings.
Great team player with the energy, drive and commitment to deliver results in an ever-changing reality.
Empower others to deliver with your support
Act as a role model, at all times, of IKEA culture and values.
A few more details for you
This is a full-time position, based in Älmhult, Sweden, though some travel may be required from time to time. This position reports to the Culture & Learning Experience Operations Manager.
Please send your application – CV and motivation – in English by 31 October and tell us why you would be a good fit for this role. We interview continuously and might close the recruiting earlier if we find the right candidate.