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Business Analyst - Workday & Servicenow (Digital HR)

Älmhult, Kronoberg People & HR Full Time

Job description

Company description

Can you really reach out to the whole world, while working in a tranquil idyll in the middle of the woods in the south of Sweden? In Älmhult you can.

 Inter IKEA Range & Supply, is a core business within Inter IKEA Group, responsible for developing and supplying the global IKEA range. IKEA of Sweden AB, or IoS, is one of two core units within Range & Supply, and is responsible for developing and determining the IKEA range and making it available to stores and customers all over the world. IoS is based in Älmhult – the heart of IKEA and the centre of IKEA range development.

Job description

About the HR Digitalisation

The HR Digitalisation encompasses several initiatives to strengthen common HR processes and tools within Inter IKEA Group, and to build capabilities for us to work more closely together. These capabilities are the foundation for efficient HR processes, supported by high quality and real time HR data for faster and better decision making, to enable value adding and collaborative ways of working and improve the employment journey.

Colleagues from all core businesses - Range & Supply, Industry, Franchise and IKEA Älmhult AB are working closely together with implementation of the new and common digital solutions for People and Culture Capabilities.

We are now looking for a Functional and Solution Specialists supporting our Digital HR transformation within Range and Supply.

You will work closely with Solution Owner, Solution team members but also other colleagues working with People and Culture co-worker experience based globally. You will report to the Digital HR manager within Range and Supply.

About the job

This is a permanent position as Business Analyst while working as functional and solution specialists with our new digital solutions: Workday and ServiceNow- HR Service Delivery.

Your assignment is to become an expert in our solutions Workday and/or ServiceNow. You will create business value through digital technology in these solutions. To enable our People and Culture community to increase efficiency and enhance co-worker self-service to better support productivity, security, and compliance.

Some of the responsibilities during and after implementation period of new solutions will include:

  • Identify improvements within people and culture processes, document stakeholder needs and business requirements.
  • Identify solution alternatives and support the evaluation of solution alternatives with identified business requirements.
  • Create and execute test plans and test cases to ensure compliance to the requirements.
  • Analyse new functionality and design in digital solutions
  • Take corrective actions where needed to ensure relevance and accuracy of solution.
  • Work closely together with People and Culture process and country representatives to optimize People and Culture assignment with a strong and relevant business solutions.


As a person you are passionate about business, people and technology.

You are curious in nature and capable of identifying new opportunities and solutions to respond to business needs. You are excited by the possibilities that digital solutions brings to improve business performance and co-worker experience.

You have the ability to find and concretize insights, actions and solutions from the existing challenges.

For this role we believe you have good analytical, technical and communication skills, presenting result and solutions in an understandable, concise and inspirational way.

It would be a great advantage if you have experience working with Workday and/or Servicenow solutions. If no experience: we will support you with trainings and certification required for this role.

More Information

You will be located in Älmhult (Sweden).

Friday 14 August 2020 is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit for this role. We look forward to hearing from you!

If you have questions regarding these roles please contact hiring manager Amela Crnkic Delic on

Just so you know, we will be continuously reviewing applications and interviewing candidates and we will close the job ad once we've found the right candidate.